PRIVACY POLICY

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from ZenGuard (www,zenguardapparel.com).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

• Cookies: Data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit www.allaboutcookies.org.
• Log Files: Track actions on the Site and collect data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

When you make a purchase or attempt a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we mention “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information we collect to:

• Process and fulfill orders placed through the Site (including processing payment, arranging shipping, and providing order confirmations).
• Communicate with you.
• Screen orders for potential risk or fraud.
• Provide information or marketing communications about our products or services in line with your preferences.

We use Device Information to:

• Screen for potential risk and fraud (particularly your IP address).
• Improve and optimize our Site, generating analytics on browsing behavior and marketing performance.

Sharing Your Personal Information

We share your Personal Information with third-party service providers to help us manage and optimize your experience on the Site:

• Shopify powers our online store. Read their privacy policy here: https://www.shopify.com/legal/privacy.
• Google Analytics helps us understand customer interactions. Learn more here: https://www.google.com/intl/en/policies/privacy. Opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws, respond to lawful requests (such as subpoenas or search warrants), or protect our rights.

 

Do Not Track

We do not alter our Site’s data collection and usage practices when receiving a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have rights to access, correct, update, or delete your Personal Information. Contact us through the details below to exercise these rights.

Additionally, if you are in Europe, we note that we process your information to fulfill contracts (for example, if you place an order) or to pursue our legitimate business interests. Your information may be transferred outside Europe, including to Canada and the United States.

Data Retention

We retain your Order Information for our records unless you request its deletion.

Changes

This privacy policy may be updated to reflect changes to our practices or for operational, legal, or regulatory reasons.

Minors

The Site is not intended for individuals under the age of 16.

Contact Us

For more information or to make a complaint, contact us:

• Email: support@zenguardapparel.com